What Is
JDLink?

Somebody here is watching your machines

Most of the John Deere machines we sell come with JDLink^TM on them, so the fleet we look after across Oklahoma is a large one, and our service specialists watch the alerts coming off it during the day. When something looks wrong you get a phone call, not a notification you might see next week. We can often tell you what the problem is, have the part ready to pick up, or get the machine on the schedule before it stops working.

John Deere's Expert Alerts make that sharper. Deere analyzes data from thousands of connected machines to spot the patterns that come before a failure, then flags them to your dealer. One example Deere publishes: an 850K dozer cutting grade, running normally as far as the operator could tell. The dealer received an alert for low engine oil pressure, at a level too small to set a trouble code in the cab. The customer was called, gave the go-ahead, and a technician replaced the pressure-regulating valve before anything broke.

Expert Alerts is something you switch on. We never touch your machines without your say-so. To have us watch your fleet, call the service department at (405) 945-8504, or use the button at the bottom of this page.

John Deere's name for this side of it, the alerts, the remote diagnostics and the monitoring your dealer does with the data, is Connected Support. What we do with it here is on our John Deere Connected Support page.

What it costs

Sharing basic machine data does not carry an additional subscription fee. John Deere ended JDLink^TM connectivity renewals in July 2021.

Operations Center PRO Service is the paid tier, and it is for customers who want to do their own diagnostics: live readings, tests, calibrations and controller reprogramming on your own machines. It starts at $195 per machine per year. Call us for current pricing.

Questions we get about JDLink^TM

What is JDLink?

JDLink^TM is John Deere's telematics connection: the modem and connectivity service that sends a machine's operating data from the jobsite to the owner's John Deere Operations Center account. JDLink^TM is the connection; Operations Center is where you read and use the information.

Where do I log in to JDLink?

There is no separate JDLink^TM login anymore. Sign in to John Deere Operations Center at operationscenter.deere.com with your John Deere account. The old jdlink.deere.com address now opens Operations Center, and the mobile app is published as Operations Center Construction.

What information does JDLink actually report?

Machine location, engine hours, engine load, utilization, idle time, travel time, working time, fuel level, payload, cycle counts, diagnostic fault codes, temperatures, pressures, battery voltage, regeneration activity and grade-control information, depending on the machine.

Does JDLink cost anything?

Sharing basic machine data does not require an additional subscription. Advanced capability is separate: Operations Center PRO Service adds live diagnostic readings, tests, calibrations and controller reprogramming, as an annual license starting at $195 per machine.

Is JDLink already on my machine?

It comes standard on most new John Deere construction models, so a new machine usually needs activating rather than equipping. Older machines may carry a Modular Telematics Gateway on 2G or 3G, which needs a 4G modem to keep reporting. We can confirm which hardware a specific serial number has.

Can I track machines that are not John Deere?

Yes. The JDLink^TM M Modem connects a machine to Operations Center regardless of brand or age, and Operations Center is built to show mixed fleets. The depth of data varies: other brands typically give location, hours and status, while JDLink^TM-connected John Deere machines also report utilization, fuel data and diagnostic trouble codes.

What can my dealer do that I cannot do myself?

With your permission, we can monitor incoming machine alerts, connect to the machine remotely for real-time diagnosis, act on Expert Alerts generated from fleetwide John Deere data, read and reset trouble codes, record performance readings, and update machine software from the dealership without a trip to the jobsite.

How do I get a machine connected?

Equipment is added to your Operations Center organization by serial number, and JDLink^TM Connectivity is activated at that point by someone with Contract Acceptance permission, who accepts the JDLink Telematics Service Agreement. You can also switch on automatic activation so every compatible machine added later connects on its own. A used machine often needs transferring out of a previous owner's organization first, which is where we usually save a customer time.